Claimed and Shamed Season 11

An instance when insurers found themselves dealing with phantom passengers in a two-car shunt. It transpired that opportunists were attempting to make personal injury claims for people that weren't even in the car. Presented by Naga Munchetty.

A serial fraudster with expensive tastes ends up behind bars after getting caught out by insurers. A claim following a dramatic burglary arouses suspicions.

Insurers turn to undercover filming to get to the bottom of a suspicious personal injury claim, a scam to cash in on a mobile phone lost in a toilet goes down the pan and social media is the undoing of an opportunist as he boxes himself into a corner. An audacious claim for compensation ends up costing one man a lot more than he bargained for when CCTV shows what really happened, and in the USA a missing person investigation turns out to be an elaborate fake death scam to cash in on a life insurance policy.

CCTV exposes a chip shop worker's self-inflicted personal injury, a jewellery scam is exposed, and a motorist claiming against a bus company ends up regretting his road rage.

A prolific fraudster comes a cropper after targeting Royal Mail delivery vans, and a careless claimant is caught out when investigators discover his story is full of holes.

Secret filming is the undoing of one man's claim for more than £300,000, when it reveals that he can do everything he claims he can't and there's `paws for thought' as a pet owner refuses to believe her furry friend isn't covered by a pet insurance policy. A cheeky claimant involved a minor shunt unsuccessfully tries to cash in with a big claim, a mobile phone scammer puts on a convincing performance, and a bus passenger spots an opportunity to line his pockets after a mishap between a bus and a wheelie bin. Presented by Naga Munchetty.

A dog owner displays very bad behaviour when it comes to their pet pooch's insurance policy and a fraudster tries to cash in on his holiday insurance with forged document.

A careless cyclist is left reeling after an incident with a bus. Elsewhere, a claimant tries to con an insurer with a fraudulent claim for lost jewellery.

Anonymous tip-offs reveal an outrageous plan to cash in after a flood ruins a house and, when a missing watch turns up, it is not the good news that the claimant expected.

Secret filming is the undoing of an opportunist attempting to exaggerate his personal injury claim, and insurers deal with a rear-end shunt that has plenty of twists and turns.

A driver claiming for disability with serious back injuries is shamed by surveillance footage that puts the brakes on her claim, while a strange case of a missing phone turns one dodgy claimant into a super sleuth. Presented by Naga Munchetty.

A prisoner claiming for injury behind bars forgets that the camera never lies and a bodybuilder is floored after flaunting his workouts when he is supposed to be off sick.

An opportunist tries his hand at forgery to sign off his own claim, and a case of road rage escalates into a fraudulent claim.

A fraudster is left bankrupt and behind bars when his attempt at a crash-for-cash scam backfires. Questions are raised after a stolen watch is found, but not where it should be.

Naga Munchetty presents the programme exposing cases of insurance fraud. CCTV cameras are the undoing of a dangerous driver as the true nature of his run-in with a bus is caught on camera, while a woman's hopes of a pay-out after a work-related back injury are set back when footage emerges of her bungee jumping and jet skiing.